Returns will only be accepted within 15 days of the customer receiving the product, and ONLY if a Return Merchandise Authorization (RMA) number has been issued.
All returns must be brand new and in their original, unopened packaging.
Dasilva Racing reserves the right to refuse any package returned to us without authorization. Returns will be processed within ten (10) business days of receipt (not including weekends, holidays, and the day the package is delivered).
If a customer refuses a package they will be charged the return shipping fee by the carrier. If the item is free shipping and is refused, the outbound shipping will also be deducted from the refund.
If a customer changes an address, or enters an incorrect address, when placing the order the customer is responsible for any address change/correction fees billed by the carrier.
Returns will not be accepted for any of the following items:
- Non-defective used or installed items
- Wheels that have had tires mounted on them
- Chips/Tuners
- Electrical and/or Ignition parts
- Painted parts, including items the customer has painted and pre-painted parts purchased through Dasilva Racing
- ALL freight shipments are not returnable
- ALL Superchargers and components are not returnable (Final Sale)
If there is damage to your shipment the shipping carrier must be contacted to file a damage claim. Please keep all packaging materials and package contents as carriers typically return to inspect these items. All returns for refund or exchange must be in new, un-used condition in the original boxes and properly packaged for us to receive in undamaged, sellable condition. Items returned for a refund are subject to a 20% restocking fee.
In most cases, items sold by Dasilva Racing require warranty concerns be addressed through the original manufacturer. Please contact us first with your concerns as some times we can assist you directly.
Special order items are not returnable or refundable. Items that are possibly defective must be returned within the manufacturer's warranty period. Some manufacturers require a great deal of information to accept a defective return. Please be prepared to provide specific information about your issues when contacting us in order to expedite resolution of your issues.
Disclaimer
*All parts available on the Dasilva Racing website are aftermarket and can possibly void your factory warranty. These parts are all install at customers own risk. Inceasing horse power to your vehicle also increases the chances of alternate components failing.
**Dasilva racing Custom tuning by SCT software is a retail product, which alters your factory PCM tuning. Dasilva Racing assumes no risk of these PCM alterations.
*** Some products are for off-road use only!!! Use at your discretion, if you are not sure please email us at supp.dasilvaracing@gmail.com
